Conflict Resolution Services
Conflict or Dispute Resolution: Online or Face-to-Face

Book Mediation Appointment

For an appointment please fill in the form below. We will contact you within 48 hours of receipt. Donations and online mediation payments can be made to: Bank details: Helplink Support Services CLG. Branch: Galway – Lynch’s Castle Sort Code: 93 70 96 BIC: AIBKIE2D Account Number: 44384095 IBAN: IE64AIBK93709644384095

CRC Team

Conflict Resolution Centre Team LORRAINE LALLY (Head of Mediation Services) Lorraine is the Head of Mediation Services for our CRC and one of its Senior Mediators. She is also the main developer of the CRC’s schools/community workshop ‘Changing Conflict’. Lorraine holds an LL.B in Irish Law as well as an LLM (International Human Rights) from National University … Continued


Confidentiality and agreements All parties involved in the mediation process must agree to confidentiality and nondisclosure agreements before the mediation can begin. For both online and face-to-face Mediation once you have booked an appointment a member of the CRC team will email a short form to you; on this you can detail the concerns that you … Continued

CRC Educational Workshops

Changing Conflict The first programme/workshop under the title ‘Changing Conflict’ that our CRC developed was/is our schools based workshop. This educational workshop is run across Galway City and County in post-primary schools (transition and 5th year classes only) and at third level. Within the workshop our CRC Mediators and Facilitators provide an introduction to conflict management and … Continued

CRC Online Mediation Service

About the CRC’s Online Mediation Service We provide Ireland’s first online mediation service, because this part of our service is online we can provide appointments across the nation and beyond. The online service is provided at low cost – €125 euro for a half day or €250 for a full day. Your security is paramount, as a result we use the HIPPA compliant video … Continued

CRC Galway Mediation Service

The CRC’s face-to-face mediation service is based in Galway City Centre. Not only does our Galway conflict resolution centre cater for this location, we also support people from the West of Ireland. This service is for those with a court ordered mediations and self-referred mediations. Here at Helplink’s CRC, we do all that we can to … Continued

Conflict Resolution Centre

Services and Workshops The Helplink Conflict Resolution Centre (CRC) is a project that provides conflict management workshops (for schools and other communities), public mediation information sessions and family, housing, elder or community mediation services locally, nationally and internationally. The Centre’s face-to-face, donation based Mediation Service (based in Galway City Centre supporting people from the West of Ireland) … Continued