close
Helplink Mental Health
Counselling, Education & Information

At Helplink we believe in providing accessible counselling/talk therapy services – that is why our services are available 7 days a week and out-of-hours in person (face-to-face) in our offices in Galway (City) or Mayo (Castlebar) and online nationwide and beyond.

We provide general counselling, couples counselling, bereavement counselling and addition counselling nationwide and internationally through our secure Online Counselling service.

We also provide a pay-as-you-go Staff Counselling Service for businesses nationally – for more on this see our Employee/Corporate Services pages by clicking here.

In Galway and Mayo we provide these face-to-face counselling services:

  • General Counselling
  • Play Therapy
  • Art Therapy (Galway Only)
  • Couples Counselling
  • Addiction Counselling (Mayo Only)
  • Youth Counselling
  • Bereavement Therapy

Our Counsellors/Therapists can an support you if you are dealing with: Feeling unhappy, feeling low, constantly worried, not sleeping, feeling stressed out and/or anxious, behaviour problems, anger issues, feeling sad, difficulty dealing with a death, being bullied/cyber bullied, feeling confused, not feeling good about yourself, lacking in confidence and more!

Helplink’s professional, qualified,  insured and Garda vetted counsellors are there at times to suit you, 7 days a week & out-of-hours:

  • 9 am to 9 pm Monday to Friday
  • 12 to 6 pm Saturday and Sunday
  • (Closed on Bank Holidays and Christmas/New Year’s Eve).

Appointment Fees:

Discounted Fees: for general, addiction and bereavement counselling appointments the fee is €30; if you are dependant on any of the follow Social protection payments, you can avail of our Discounted Rate for appointments:

1. Jobseekers Benefit/Allowance
2. One Parent Family
3. Disability Benefit
4. Carer’s Allowance/Benefit
5. State Pension

You can get evidence of your proof of payment in the following ways:

  • If you are registered on MyGov.ie you can get proof
  • You can ask for a print out receipt at any Post Office
  • You can get a letter from the Social Welfare Office
  • You can show your bank feed payment (comes up in the bank usually as DSP
  • You can contact local welfare office and they can provide you with a letter of confirmation. See:
    https://www.gov.ie/en/collection/173b5-dsp-phone-numbers/

Full-time Student or Part-time Counselling/Psychotherapy Student: The following is acceptable as evidence of your status as a student:

  • A v

    Addictions allow people a temporary dangerous escape from their problems, and can develop quickly or over time from many activities such as  alcohol, drugs, eating, gambling, shopping, sex and misuse of the internet.
    Helplink’s Addiction Counselling Service – a specialised, professional addiction counselling service provided by qualified, Garda vetted and professional addiction counsellors, in a safe and caring environment.

    Online Addiction Counselling

    Appointment Fee:

    Discounted Fees: for addiction counselling appointments the fee is €30; if you are dependant on any of the follow Social protection payments, you can avail of our Discounted Rate for appointments:

    1. Jobseekers Benefit/Allowance
    2. One Parent Family
    3. Disability Benefit
    4. Carer’s Allowance/Benefit
    5. State Pension

    You can get evidence of your proof of payment in the following ways:

    • If you are registered on MyGov.ie you can get proof
    • You can ask for a print out receipt at any Post Office
    • You can get a letter from the Social Welfare Office
    • You can show your bank feed payment (comes up in the bank usually as DSP
    • You can contact local welfare office and they can provide you with a letter of confirmation. See:
      https://www.gov.ie/en/collection/173b5-dsp-phone-numbers/

    Full-time Student : The following is acceptable as evidence of your status as a student:

    • A valid student card which includes the name of your course
    • A letter from your faculty confirming your status as a full time student

    Part-time worker who works less than 20 hours per week: The following proof of your status will allow you avail of the discounted rate:

    • A letter from your employer confirming your weekly hours of work
    • A redacted payslip (dated within the last 3 months) showing your weekly hours of work

    One standard appointment for employed people costs €65

    NOTE: For young people (under the age of 18), the appointment price is determined by which category their parents and/or guardians fall into.

    NOTE: Addiction counselling appointments must be prepaid. Before a session can be confirmed, payment must be made. Once you are assigned a counsellor, they will take payment for the subsequent session at the end of the appointment.

    *To cancel or postpone an appointment you must contact us 48 hours before your appointment is due to take place or you may be subject to a cancellation fee.

    Final note: We also provide a  FREE Gambling Addiction Counselling Service funded by the Gambling Awareness trust CLICK HERE to find out more!

Part-time worker who works less than 20 hours per week: The following proof of your status will allow you avail of the discounted rate:

  • A letter from your employer confirming your weekly hours of work
  • A redacted payslip (dated within the last 3 months) showing your weekly hours of work

Note 1: you must provide evidence of your status to avail of this fee. Other specialised counselling/therapeutic services fees may vary.

Employed Persons Fee: as a non-profit organisation we try to keep the fees for appointments as low as possible. For employed people the cost for a general counselling appointment is €65. Please ask about the fees for the other types of counselling appointments we offer, as these fees vary.

Note 2: For young people (under the age of 18), the appointment fee is determined by which category their parents/caregivers fall into.

For our other counselling/therapeutic services Play Therapy, Art Therapy & Couples Counselling – please see each page for details on their fees.

NB: If you want to cancel or postpone a booked appointment you must do so 48 hours in advance or a cancellation fee may apply.

PLEASE NOTE: We do not provide a crisis service, people seriously contemplating suicide or in need of
immediate help should go to their local A&E; Dial 999 for assistance.

Book Counselling Appointment

Newsletter