National Online Counselling Service
Online counselling works the same as traditional face-to-face counselling. The only difference is that appointments happen through your computer, tablet or smart phone in a place that can be more comfortable and more convenient for you, such as your own home, office or other private setting. Furthermore, Online Counselling can be carried out over video and/or instant messaging.
Our Online Counselling Services:
- General Counselling
- Bereavement Counselling
- Addiction Counselling
- Youth Counselling
- Couples Counselling
Online counselling allows you to connect with yourself and others regardless of where you may be in the world. Therefore, whether you are at home, at work or even abroad you need not be alone. For this reason, we want to make this online service and easy and useful for you. Therefore, all of our counsellors are fully qualified, insured and Garda vetted.
Issues that our counsellors can help with:
- Feeling unhappy
- Low mood
- Self esteem
- Anger issues
- Addiction problems
- Lacking in Confidence
- Eating problems
- Sleeping issues
Most noteworthy, Helplink’s professional, qualified, insured and Garda vetted counsellors are available at times to suit you, 7 days a week and out-of-hours.
UPDATE: The app we have been using is experiencing issues due to high volume usage, as a result we will be using the Skype private (end-to-end encrypted) video/call function for the next while. As a result if you have Skype on your device we can support you this way too.
Appointment Opening Hours:
- 9 am to 9 pm Monday to Friday
- 12 to 6 pm Saturday and Sunday
- (Closed on Bank Holidays and Christmas/New Year’s Eve).
Note: Administration are available to make appointments 9 to 5 Monday to Friday.
Discounted Fees: for general, addiction or bereavement counselling appointments the fee is usually €30 but is €20 during the COVID 19 crisis; if you are:
- a full-time (third level) student
- a part-time counselling student
- a part-time worker (working less then 20 hours a week),
- a single parent
- in receipt of a social protection payments (e.g. Jobseeker’s Benefit/Allowance, Disability Benefit etc.)
Note 1: you must provide evidence of your status to avail of this fee. Other specialised counselling/therapeutic services fees may vary.
Note 2: For young people (under the age of 18), the appointment fee is determined by which category their parents/caregivers fall into.
Employed Persons Fee: as a non-profit organisation we try to keep the fees for appointments as low as possible. For employed people the cost for a general, addiction or bereavement counselling appointment is €65 (Couples counselling appointments online are €70).
Note 3: For young people (under the age of 18), the appointment price is determined by which category their parents and/or guardians fall into.
* If you want to cancel or postpone your session you must do so 48 hours in advance. Consequently, a cancellation fee may apply.
PLEASE NOTE: We do not provide a crisis service. People seriously contemplating suicide or in need of immediate help should go to their local A&E. Dial 999 for assistance.