Helplink a mental health charity providing accessible services

locally (West of IRL), nationally and internationally.


Mission: Helplink Mental Health’s mission is to provide accessible, free or low cost mental health services; locally (West of IRL), nationally and internationally, 7 days a week and outofhours. The three types of mental health services that Helplink provides are: Counselling, Information Provision and Education.

Vision: Helplink Mental Health’s vision is to be Ireland’s leading provider of accessible mental health services locally (West of Ireland), nationally and internationally. We aim to achieve this vision through partnership with other organisations and by providing our services accessibly through the utilisation of traditional face-to-face service provision structures in the West of Ireland, coupled with online technologies for service provision nationally and internationally.

Counselling/Therapeutic Services

(Local, National and International)

Helplink’s qualified, insured and Garda vetted counsellors are available for appointments 7 days a week and out–of–hours from 9 am to 9 pm Monday to Friday and 12 to 6 pm Saturday and Sunday; for free or at low set costs.

Since its inception, our Counsellors and Therapists have provided over 10,000 appointments to clients online nationally and also face–to–face in Galway and Mayo (Roscommon in 2021)!

We provide:

  • General Counselling
  • Play Therapy (Galway and Mayo only)
  • Art Therapy (Galway and Mayo only)
  • Couples Counselling
  • Youth Counselling (including addiction)
  • Addiction Counselling
  • Bereavement Therapy
  • School/Student Mentoring Service

Employee Counselling Service: we provide a national staff (EAP) counselling service that is available 7 days a week by phone and online nationwide. This is a pay-as-you-go service; which is perfect for companies small, medium and large. 

Irish Abroad Counselling Service: within our international service we provide our unique free, online Irish abroad counselling service for Irish citizens living abroad. The service is available to current Irish passport holders globally (time zone dependent). In 2019 Helplink expanded this service to support returning Irish emigrants as well, through self referral directly to us or through our referral partners Crosscare Migrant ProjectSafe Home Ireland and the Irish Council for Prisoners Overseas (ICPO).

Alcohol Dependency Service for Tusla: Since 2017 Helplink has been providing a alcohol dependency counselling service to clients over 18 referred to Helplink by Tusla – this service is available across Galway City and County.

National Gambling Counselling Service: Helplink provides a free gambling problem counselling service, nationally by phone and online (video consultations); 7 days a week and out-of-ours; funded by the Gambling Awareness Trust.



Information Provision & Educational Services

Mind Hacks:

Mind Hacks ( is an online platform that provides video and podcast libraries around the topics of mental health & emotional wellbeing. These free to use libraries have content available for all ages 24/7.

The platform also provides live Webinars and training Workshops (currently under construction) for healthcare workers, teachers, students (primary/secondary/third level), parents, counsellors/therapists, social care workers / social workers, community workers and more!


The Helplink Show:

Helplink provides an award winning (GOLD winner for ‘Social Benefit’ at the CRAOL Community Radio Awards 2019) monthly radio show and podcast that is hosted live on seven local, national and international community radio stations:

  • Connemara FM
  • ROS FM (Roscommon)
  • CRC FM (Castlebar, Mayo)
  • Flirt FM (NUIG Student Radio)
  • ACR FM (Athlone)
  • (National station)
  • Irish Radio Canada

Show topics: mental health, emotional wellbeing and community

Listen back on:

Our YouTube Channel CLICK HERE 

Our Spotify Podcasts CLICK HERE

Our new info & education platform CLICK HERE





Lochlann Scott: Lochlann holds a degree and two post graduate diplomas in Psychology and Health Psychology. He worked in Social Care and Social Work departments for many years in the HSE West; in residential and long-term family support. Previous to his time with the HSE he held multiple management roles in the retail and hospitality sectors. Lochlann founded Helplink Mental Health in 2012 as he saw there was a need to be more innovative in how we provide mental health services to our communities both at home and abroad. He also co-founded the Health 2.0 Galway Chapter, is a voluntary Board Director/Trustee with Mental Health Reform (Ireland) and is a multi-award winner or has been shortlisted in the areas of social entrepreneurship and radio show production/presenting


Helplink Office Administrator

Greg McMenamin is Helplink’s Office Administrator, previous to joining Helplink in January 2016 he was an administrator with Maoin Cheoil na Gaillimhe. Greg holds a B.A. in English Studies and Sociology and Politics from NUI Galway; he is also the organisation’s GDPR Officer and has completed the ASSIT programme.


Administrative Assistant

Niamh McGrenra: Niamh started at Helplink as a student intern and is now Helplink’s administrative assistant alongside being the platform’s content curator. She is a student of the Applied Social Science degree in NUI Galway and is very active in student life; she has had various positions in the NUI Galway Film Society. Niamh is interested in mental health promotion and studying the constant changes in society through social media and technology.




Gilles Varette: Product Support Manager Americas – EMEA CSG International (Chair of Helplink Board)

Sam O’Neill: Marketing Executive and former President of GMIT Student’s Union

Tamar Scott: Counselling Psychologist and Clinical Supervisor

Cecil Lenihan: “Start-Up” Partner, CFO & Business Advisory

Cliodhna McGuire: Consultant Solicitor at O’Connor Johnson Solicitors

Gerry Mackey: Mentor – Investor and Financing Readiness


    Helplink’s CRA Number 20143237 

      Helplink’s Revenue CHY Number 21366


Click here for Helplinks Children’s Safeguarding Statement

Click here for Helplinks Complaints Policy

Click here for Helplinks Privacy Statement

Click here for Helplinks Data Protection Policy

Click here for Helplinks Fundraising Policy

Click here for Helplinks Annual Report 2019


Please email to access our publicly available certified annual accounts