Helplink Support Services is a charitable organisation that provides accessible

Mental Health & Conflict Resolution services

(locally in the West of Ireland and nationally/internationally online)


Counselling / Therapeutic Services:

Helplink’s qualified, insured and Garda vetted counsellors are available for appointments 7 days a week from 9 am to 9 pm Monday to Friday and 12 to 6 pm Saturday and Sunday; at low costs. Since its inception, our Counsellors have provided over 4000 appointments to clients online nationally and also face-to-face in Galway (Mayo & Roscommon offices coming in 2018).

Services Available:

  • General Counselling
  • Play Therapy (currently Galway only)
  • Art Therapy (currently Galway only)
  • Couples Counselling
  • Addiction Counselling
  • Bereavement Therapy

Employee/Corporate Services: we provide a staff (EAP) counselling service that is available 7 days a week by phone and online nationwide (nationally/internationally). This is a pay-as-you-go service for companies large and small. Helplink also provide workshops for leaders and employees with topics such as: safe communication, building resilience, stress and anxiety management and mindfulness at work.

Irish Abroad Service (Cabhrú): With the support of the Minister for Diaspora, the Department of Foreign Affairs and Trade, the GAA, An Post and other agencies we provide a free online counselling service for Irish people who have emigrated. The service is available to current Irish passport holders globally (time zone dependent).

Mind Hacks Workshops: we provide a suite of workshops to primary schools, secondary schools and universities/Colleges called ‘Mind Hacks’. This year alone we are providing the workshops to 300+ students in Galway City and County.


Helplink Conflict resolution Centre


Face-to-Face Mediation Service: in our Conflict Resolution Centre (CRC) we provide a face-to-face, donation based Mediation Service for people dealing with family, housing or community disputes/conflicts (West of Ireland only).

Online Mediation Service: in addition we provide Ireland’s first Online Mediation Service – the reasoning behind setting up this service is because we wanted to support people who are in conflict and either cannot or should not be in the same room with each other; but they still need to sort out disputes such as child access and financial matters.

CRC ‘Mind Hacks’ Workshops: The CRC has also provides a ‘Mind Hacks’ workshop for schools and the community called Changing Conflict. This workshop is aimed mainly at transition year students and local community groups, it provides people with the skills and techniques to manage conflict in a more productive manner and deepens their understanding of the concepts of conflict/bias.

Find out more about our Conflict Resolution Services





Lochlann holds a BA in Psychological Studies, a Postgraduate Diploma in Psychology and a Postgraduate Certificate in Health Psychology. He was also the winner of the ‘One to Watch’ Social Entrepreneur SCCUL Awards in 2011 and the 2016 runner-up in the same category. Lochlann worked in Social Care for many years in the HSE West in residential and long-term family support; he also developed and piloted Galway City Social Work department’s first parenting programme for male caregivers during his time there. Previous to his time with the HSE he held multiple management roles in the retail and hospitality sectors. Lochlann founded Helplink Support Services in 2012 as he saw there was a need to be more innovative in how we provide mental health and conflict resolution services to our communities both at home and abroad. Furthermore, Lochlann is a voluntary Board Director/Member with Mental Health Reform (Ireland).


Helplink Office Administrator

Greg McMenamin is Helplink’s Office Administrator, previous to joining Helplink in January 2016 he was an administrator with Maoin Cheoil na Gaillimhe. Greg holds a B.A. in English Studies and Sociology and Politics from NUI Galway; he is also the organisation’s GDPR Officer and has completed the ASSIT programme.




CRC Administrator

Chris Stoicovici is the administrator of Helplink’s Conflict Resolution Centre. Chris joined the Centre in July of 2017 and manages the daily duties of the CRC. Some of his tasks include assisting with the ‘Changing Conflict’ workshop, managing email inquiries, and grant writing. His previous roles include campaigning congressional races in his home state of Ohio and volunteering with the Lake Erie International Model United Nations.




Gilles Varette: Product Support Manager Americas – EMEA CSG International (Chair of Helplink Board)

Nial O’Reilly: Executive Consultant & Business Coach

Tamar Scott: Counselling Psychologist, Supervisor and Dir. of NUIG’s Dip. in Psychology of Counselling

Sam O’Neill: Marketing Executive and former President of GMIT Student’s Union

Debbie McDonagh: Family Support Training & Development Coord. at WRDATF

Georgina Kearney: Qualified Accountant and Business Consultant (Sustained Growth Consulting)

Jennifer Conroy: MA in International Human Rights Law. Founder of Failte Refugees and previous teacher.

Michelle Corcoran: Responsible for HR in EMEA at The MathWorks

Please email to access our publicly available certified annual accounts


Click here for Helplink’s Children’s Safeguarding Statement

Click here for Helplink’s Complaints Policy